Company Details

Winterlos terms and conditions

as of 20th May 2018

About Winterlos

Winterlos is an online real estate marketplace. Our private and professional advertisers offer properties for holiday rental, for long-term leases and for sale. Winterlos Service S.L. was founded by the Serna Family in 2011. Headquarters are in Madrid, Spain.

General conditions

Winterlos Service S.L. (Winterlos, we) is an online real estate marketplace where private and professional advertisers can offer properties for holiday rental, term leases and for sale.

Winterlos is a service funded through its user’s subscriptions. Direct communication with advertisers is allowed from the very start to let you decide whether you are interested in the advertised properties. However, any contact details you provide won’t be seen by the advertiser unless you are sign up. Advertiser’s contact details won’t be available to you either until you sign up. This membership allows you free and anonymous communication, automatically translated into the advertisers’ language, for any kind of inquiries, negotiations, payments, arrangement of viewings, and of course concluding a rental or sale agreement.

Winterlos registration is intended to connect the user with properties advertised on Winterlos, in order to rent or purchase those properties. Use of the registration for commercial or advertising purposes of any kind is prohibited, such that any registrations which contact owners for illegitimate purposes will be cancelled.

Winterlos is not responsible for the content of adverts published on its website. Each advertiser is responsible for the information provided in their advert, and for its truthfulness. The user of the service is responsible for negotiations and correspondence made with any advertiser, and for taking adequate security precautions to avoid hoaxes, such as confirmation of property ownership and requiring a contract.

Purchase of any of Winterlos services implies the full acceptance of these terms and conditions.

Privacy Policy

Use of the website and any of the services it offers implies the full acceptance of the conditions stipulated by Winterlos’ Privacy Policy. You are informed that:

  • Use of our website is usually possible without providing personal information. Personal data (such as name, telephone, address or e-mail address) is provided to us, as far as possible, on a voluntary basis.
  • The data requested will never be used for any purpose other than the one for which they were granted, and users are never obliged to provide them; however, they are absolutely necessary for rendering the services we offer to our users.
  • Winterlos will never cede nor disclose your personal data to third parties without your explicit consent, except when it is needed in order to provide a service or to carry out the contract. The communication of this information to state institutions and authorities will only occur if required by a court decision and within the scope of statutory obligations.
  • When filling in the forms users are to supply data that are truthful, accurate, complete and up-to-date. Users are solely responsible for any loss or damage, whether direct or indirect, that may be entailed for Winterlos or any third party through filling in the forms with false, inaccurate, incomplete or out-of-date data or through filling in the data of third parties instead of their own.
  • The company’s internal data protection is taken very seriously. All the technical and organisational measures needed for safeguarding the security of the data have been taken, as required by current regulations on security measures for files containing personal data. We point out, however, that transmission over the internet (e.g. when communicating by email) may have security gaps. A complete protection of access to data by third parties is not possible.
  • Any personal data requested in our forms or that may be supplied to us by means of our email addresses will be added to our personal data files, which are owned and controlled by Winterlos Service, S.L. When users provide personal data through filling in any of the forms they are asked to complete and agree to send them in, or when users send personal data by any other mean (like fax or email), they expressly authorise and give their consent to Winterlos for the purpose of processing and including in our files those personal data and any others that may be provided.
  • Winterlos is not responsible for the data processing carried out by any websites that users may visit via links from our website.
  • This website is governed by the legal provisions applying exclusively to Spain, and all the website’s users, whether from Spain or abroad, are subject to those legal provisions.
  • This website obtains users’ personal data by receiving various forms sent in to us, and also through emails sent to us, for the following purposes:
    • Managing and performing the services made available to them
    • Managing subscriptions, send professional communications and announcements
    • Managing job applications
  • Winterlos reserves the right to decide on whether or not to add the personal data to its files.

Available Services

Contact 5 within 1 month

  • 9 € (price includes VAT)
  • No middleman. User deals directly with up to 5 adverts.
  • Automatic translations through the advert.
  • Valid for 1 month from activation of the service.
  • Registrations are activated approximately 24 hours after receipt of payment.
  • One single payment through PayPal, no auto-renewal.
  • Anonymous and secure communication: You decide when you want to provide your contact details to the advertiser.
  • Not refundable once contact information of any kind (name, address, phone, email, websites,…) has been exchanged by the advertiser and/or the subscriptor.

Contact 30 within 1 year

  • 14 € (price includes VAT)
  • No middleman. User deals directly with up to 30 adverts.
  • Automatic translations through the advert.
  • Valid for 12 months from activation of the service.
  • Registrations are activated approximately 24 hours after receipt of payment.
  • One single payment through PayPal, no auto-renewal.
  • Anonymous and secure communication: You decide when you want to provide your contact details to the advertiser.
  • Not refundable once contact information of any kind (name, address, phone, email, websites,…) has been exchanged by the advertiser and/or the subscriptor.

Contact 60 within 1 year

  • 24 € (price includes VAT)
  • No middleman. User deals directly with up to 60 adverts.
  • Automatic translations through the advert.
  • Valid for 12 months from activation of the service.
  • Registrations are activated approximately 24 hours after receipt of payment.
  • One single payment through PayPal, no auto-renewal.
  • Anonymous and secure communication: You decide when you want to provide your contact details to the advertiser.
  • Not refundable once contact information of any kind (name, address, phone, email, websites,…) has been exchanged by the advertiser and/or the subscriptor.

Right of Access and Withdrawal

The authorization given to us to collect and process your data may be revoked also at any time with no reason given. You can exercise your right to access, rectify, cancel or oppose the personal data held on file anytime by contacting info@winterlos.com.

If you do not wish to receive our commercial communications by email, you can request not being sent any more of any particular commercial series by following the instructions included in each email sent out.

Use of Cookies

Winterlos uses cookies on different pages in order to make our website more attractive to visitors and to enable the use of certain functions. Cookies are small text files that are placed on your computer for this purpose.

Most of the cookies used by us are deleted from your hard drive at the end of your browsing session (these are called session cookies). Other cookies remain on your computer and enable us to identify your computer on your next visit (these are called permanent cookies). These cookies mean that you do not have to re-enter your details for future orders and they make it easier for you to complete forms. Our partner companies are not allowed to use cookies to collect, process or use personal data via our website.

You can set your browser so that you are advised about the use of cookies and can decide individually to accept or exclude them in either specific or general cases. If cookies are not accepted, however, this may affect the functionality of our website.

Analytics

This website uses external analytics services. These services use “cookies”, which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by these analytics service providers on their own servers, possibly in the United States. This information will be used for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. These service providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. By using this website, you consent to the processing of data about you by these service providers in the manner and for the purposes set out above.

Liability of content

The content of our pages has been created with great care, but we do not take responsibility for complete accuracy of the content of these pages. As a service provider we are not obliged to monitor transmitted or stored information or to investigate circumstances of illegal activity. However, our obligation to remove or block the use of information remains unaffected. Liability is only possible and relevant from the date when we are made aware of a specific infringement. Upon notification of such violations we will remove the content immediately.

Winterlos is not responsible for the content of adverts published on its website. Each advertiser is responsible for the information provided in their advert, and for its truthfulness. The user of the service is responsible for negotiations and correspondence made with any advertiser, and for taking adequate security precautions to avoid hoaxes, such as confirmation of property ownership and requiring a contract.

Liability for links

Our site contains links to external websites over which we have no control. We cannot, therefore, accept any responsibility for their content. The respective provider or operator of the pages is always responsible for the content of any Linked Site. The linked sites were checked at the time of linking for possible violations of law. However, permanent control of the linked pages is unreasonable without concrete evidence of a violation. Upon notification of any violation the link will be removed immediately.

Copyright

The content and work on these pages were created by Winterlos and are subject to copyright law. Duplication, processing and distribution and any kind of exploitation outside the limits of the copyright require the written consent of Winterlos.

Any content which is not created by Winterlos is protected under the copyright of the relevant third party. If you become aware of an infringement of the copyright we ask for you to notify us on the website contact form or at info@winterlos.com. Upon notification of violations we will remove such content immediately.

Changes

This policy was established on the above date. Winterlos reserves the right to amend its data protection policy or terms and conditions in the future at is own discretion or in response to changes in legislation, case law or business practice.

In all cases, relations with users will be governed by the provisions in place at the very moment in which they access the website, and thus users must read the provisions every time they supply their data through our website


Source: Disclamer translated from eRecht24, the portal for Internet law of the lawyer Sören Siebert.